FAQs - A compilation of questions that I get asked by our customers when I meet them in-person when delivering the toys :) - updated 22nd May 2013
1. Where do you get/find the Toys? I can't get them in Singapore!
All over the World - US, Hong Kong, China, Malaysia, Australia, UK. They are usually from Toy Shops and from other fellow collectors.
2. Do you do this full time?
No. I am Self-Employed and do have a bit of flexible schedule on weekdays. But the amount of time, heart and energy into Kiren Toys is definitely more than full-time :)
3. Who is Kiren?
Kiren is my 3 year old son, and from buying loads of toys for him overseas (plus the time), I offer my services to other parents.
4. Why don't you use Singpost and choose to deliver yourself?
I had bad experiences with them for my own shopping, and my wish is for my customers is to receive their valuable shopping safely and efficiently.
5. Why are the prices of the Disney Cars different?
Disney Diecast Cars especially Cars 1 and Cars Toons are closed to extinct. Cars 2 has got many missing characters and are very hard to find. There are different market value for each character car based on how rare they are. My job is to liberate collectors' cars so that they can be played by kids, just like how toys should be. Lol.
6. How many Cars do you have?
About 285 pieces (and growing).
7. Can I Pre-Order a particular Disney Car?
I can actually advise if a certain car is somehow available. Stocks are highly unpredictable, and that's why I cannot promise if I can't get them. There are like more than 400 charaters/versions.
8. Is your wife from SMH?
Yes. Dec 09 Mom and Jan 13 Mom. Her nick is canopyhaze.
9. Are they original?
Kiren Toys only deal with original products. We have a deep respect for IP, and over the months developed an eye to know which products are original and which aren't. Just to share that even toys in package can be fakes :) If the price is too good to be true, something is amiss.
10. Can I self pick-up?
Yes, but our place has got no MRT stations nearby, and is 15 mins walk from the nearest bus-stop. Best to come by car. We are next to the Bukit Timah Nature Reserve.
11. Who are your customers?
Mostly parents like us who love to buy toys for their kids :) Many are repeat, mid to high-end customers who can see the value and appreciate what we do.
12. Do you have LEGO?
Erm... Kiren's Dad is not a big fan of Lego (more because he is a right brain type). But hey, you can get Lego almost everywhere :)
Facts & Figures :
1. No. of Cars sold : 861 pieces
2. No. of Deliveries : 207
3. Most popular Disney Car sold - Red
4. Most sought after Disney Cars - Wingo, DJ, Boost & Snotrod as well as Mack
5. Toys Series currently selling : Disney Cars, Special Agent Oso, The Wonder Pets & Go Diego Go!
6. Hoping to bring in : Handy Manny & Jake and The Neverland Pirates
7. No. of Mommy customers so far : 126 (many are repeat customers)
8. No. of Daddy customers so far : 16
9. Most number of pieces sold to a single customer : 58 Cars
10. No. of Cars lost in transit : 1 parcel with 28 Cars (somewhere in the US and I hope it reaches some lucky boy).
11. Places some of the Toys went to : USA, France, Philipines, Malaysia and Indonesia
Your Friendly Toys Store ... Disney Cars Diecasts & More...Free Islandwide Delivery (S$60 and above)..Best viewed as Web Version
Welcome to Kiren Toys!
We specialise in hard to find toys, unique novelties & vintage collectibles with our brand of sincerity, service and value. Most of our toy range evolves around Kiren; our 4 year old son. We love buying toys for him and along the way, we bring in more what we think other parents would love to buy for their own kids.
All of our customers and friends have personally received their toys from us when we deliver, as we believe in being the face of the online business. Free Delivery in Singapore (min. $60 & above; otherwise S$6 per delivery - we do not use Singpost).
To order, pre-order or enquire : watertay@singnet.com.sg or 96724501 (sms or whatsapp)
Payment via POSB Savings 056-21160-8
We specialise in hard to find toys, unique novelties & vintage collectibles with our brand of sincerity, service and value. Most of our toy range evolves around Kiren; our 4 year old son. We love buying toys for him and along the way, we bring in more what we think other parents would love to buy for their own kids.
All of our customers and friends have personally received their toys from us when we deliver, as we believe in being the face of the online business. Free Delivery in Singapore (min. $60 & above; otherwise S$6 per delivery - we do not use Singpost).
To order, pre-order or enquire : watertay@singnet.com.sg or 96724501 (sms or whatsapp)
Payment via POSB Savings 056-21160-8
Thank you & Happy Shopping!